Operations Manager

Job description

Plug and Play is the matchmaker between large, innovative corporations and startups. In our Berlin super-hub, we match startups with corporations such as Deutsche Bahn, Alba, Bombardier, and more. We're continuing to expand our operations in Berlin under the focus areas of Supply Chain & Logistics and Energy & Sustainability. We are looking for a self-starting and curious Operations Manager to help us develop and engage our ecosystem of corporations, startups, venture capitalists, and thought leaders. Help shape the future with us!


What we offer

  • Be part of Plug & Play - the biggest and fastest growing startup innovation platform globally with locations worldwide such as Silicon Valley, Paris, Amsterdam, Munich, Berlin, Singapore and Beijing
  • Be at the forefront of innovation and get access to groundbreaking technologies
  • Be part of a dynamic, international and open-minded team
  • Get access to and communicate with leading international startups and investors
  • You will work closely with our corporate partners on a daily basis and grow your network
  • Work in a vibrant and unique working environment
  • Various opportunities for your career development at our 25 locations worldwide - we will keep growing in 2018
  • Contribute and realize your own ideas and have room for self-development
  • Office and co-working space at the brand new Mindspace in Berlin Mitte


Job Description

The Operations Manager is responsible for the day to day tasks Plug and Play Berlin faces in terms of scheduling deal flows between corporations and startups, planning events for networking, preparing monthly newsletters, ordering promotional materials and supplies for the team, and other essential duties as needed. 


The Operations Manager is seen as the primary point of contact for their team, along with corporations and startups engaged with the Supply Chain & Logistics and Energy & Sustainability programs.


Key Responsibilities

Corporate Facing

Organize deal flows between corporate partners and start ups; this will require you to reach out to each corporate partner at a minimum of six times per year. Assist Ventures team with the collection of feedback after each deal flow the program is responsible for. Reduce the amount of traffic for the Directors by answering questions from corporate partners and startups in a professional and friendly manner.


Startup Facing

Create meaningful and positive relationships with the startups in the program. Introduce new members to corporate partners when there is a potential match or opportunity. Arrange casual dinners or group lunches in an effort to form a sense of community amongst the startup batches.



Prepare documents for major events such as: Selection Day, New Start up Orientation Day, flyers for meetups, and EXPO. Coordinate a monthly newsletter with your team to keep entire network up to date on events.  Work with our Marketing team to post relevant news and updates to social media.


Event Planning

Customize and prepare respective materials as they pertain to different events.   Update orientation packets for each new batch of startups and brochures for each Focus Week. Collaborate with Mentors and plan group, one on one, or individual sessions; organize catering and inform startups of the mentor session. Schedule monthly team meetups. Confirm attending startups for the EXPO event; gather all information for the EXPO brochure regarding startups from your vertical; record attendees; prepare corporate name-tags and essentials.



Update documents as changes occur, including Mailchimp, Hubspot, and Google Drive. Order necessary materials and equipment from vendor and prepare purchase orders for accounting. Manage all calendar invites for events. 


Contact professors in an attempt to include them into the program. Connect with VC's to schedule calls, events, and deal flows. Complete additional projects as needed.


About Plug and Play

Plug and Play is a global innovation platform. We connect startups to corporations, and invest in over 100 companies every year. We have 22 locations across the world with success stories that include PayPal, Dropbox, SoundHound, and Lending Club.


We get asked a lot about what we do. Are we an accelerator? A co-working space? An investor? A place for corporate innovation?


The truth is, we are all of those things and more. Every single year, hundreds of entrepreneurs pass through our vertical-specific innovation platforms and team up with our corporate partners. Nearly 400 startups have long-term office space in our Silicon Valley headquarters. It is the perfect place to meet like-minded innovators .And, yes, we invest in A LOT of companies. We make seed investments in our accelerator programs, and have a stage-agnostic fund for companies a little further down the line. To top it all off we have a huge list of qualified mentors, angels, and VCs that combine at the events we run every week.


Apply today for this exciting community management opportunity in our new Berlin super-hub, and let’s make a difference together.


  • Bachelor's degree
  • English language (native, TOEFL 100, or equivalent) required
  • German language (native, C2, or equivalent) required
  • 1-3 years' customer service and sales experience required
  • Project management and business operations experience a plus
  • Must have strong verbal and written communication skills
  • Exceptional organizational and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Passion and understanding for entrepreneurial communities